The following general terms and conditions (hereafter called “T&C”) are a part of every contract in providing services at a charge or at no charge between you (hereafter called “Customer”) and the Stöckli Swiss Sports AG (hereafter called “Stöckli”), Eistrasse 5a, CH-6102 Malters.

STÖCKLI reserves the right to modify at any time the present T&C without prior notice. Significant is the version at the time of the order.

Scope of application

The T&C applies to every party of the contract with Stöckli for the benefit of legal entities or natural persons to provide services or goods which are sold through the online shop. General contract terms which differ from this T&C are only applicable if they are recognized in writing by STÖCKLI.

Execution of the contract

The contract will be considered executed on the website (

Upon a customer ordering services or goods online, he enters a binding agreement for the provision of services selected by him upon execution of the contract based on individual purchases. The confirmation by STÖCKLI can only be carried out in writing or by email. From this point on, the rights and duties of the contract (including the T&C) are fully effective for all parties of the contract.


STÖCKLI has the right to increase prices after the execution of the contract in the case of an implementation or an increase in fees, duties or taxes, as well as of transportation costs.

Unless otherwise stated, all pricing is given in Swiss Francs and includes VAT.

Conditions of delivery

Orders placed in the STÖCKLI online shop are shipped/delivered or can in certain countries be picked up in selected shops (Click & Collect), as long as that option is given to the customer.

Shipping fees in Europe are 9.00 Euro.
Orders above 200.00 Euro in value in Europe include free shipping.


The following payment methods are available:
Credit card (VISA, MasterCard), Klarna and Paypal.

Credit card
Charges are debited at the conclusion of the purchase.

Customers pay the invoice amount using the online provider Paypal. The customer must be registered with the provider or complete registration, be authorized using his login details, and confirm the payment order to us. Customers will receive additional information during the order process.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the payment method Klarna PayLater. The payment is made to Klarna. For more information, please see Klarna's terms of use. General information about Klarna can be found here. Your personal data will be processed by Klarna in accordance with applicable data protection laws and as described in Klarna's Privacy Policy.

Return transactions

Products that are returnable may be sent back to Stöckli within 14 days. The refund will occur latest 14 days after the goods arrive.

Stöckli Swiss Sports AG is not responsible for any and all return shipping costs. The return burden of proof is the responsibility of the customer. Please carefully save your tracking number.

Non-returnable products are those that are worn, used and washed as well as skis with mounted bindings.

Warranty & Guarantee

Warranty rights as required by law shall apply.


STÖCKLI assumes liability for contractual or non-contractual damage caused by gross negligence. The burden of proof is incumbent upon the customer. All other liabilities (ordinary negligence, liability for the consequences, vicarious liability) are explicitly excluded.

Excluded explicitly is any liability by STÖCKLI for a failure to perform or inadequate performance for one or more of the following reasons:

  • default, contributory negligence or due to conduct of the customer;
  • default and due to the conduct of a third party who is not party to the provision of services;
  • force majeure or for events that cannot be predicted or prevented.

Retention of title

Products remain the property of STÖCKLI until payment has been made in full.

Operation of the website by STÖCKLI and all links

STÖCKLI shall endeavor to keep up-to-date all information and details on the website. Nonetheless, it assumes no liability for the completeness or correctness of the information and details. In particular, STÖCKLI does not guarantee uninterrupted operation or uninterrupted accessibility of the website. Stöckli shall not be liable for any consequences of an interruption in operations, any website outage, any disturbances of or interrupted communications, the non-transmittal of notices, the interruption of purchasing processes, or that the server is free from any damaging components. This applies in particular, but not exclusively, to indirect or consequential damages, unrealized profit, or loss of use of any kind.

Salvatory clause

The T&C have written in German. If individual provisions of the contract, the T&C, the Civil Code, the terms of use, or data protection laws shall become invalid or ineffective, they shall be replaced with a valid and effective provision which comes as close as possible to the original intent of the parties. The invalidity or ineffectiveness of individual provisions shall not affect the validity and effectiveness of the contract.

Governing law and jurisdiction

This relationships between STÖCKLI and its customers shall be governed exclusively by and construed in accordance with the laws of Switzerland to the exclusion of any and all conflicts of laws provisions. This conflicts of law provision also covers the issue of the contract’s effective date and validity.

Expressly excluded is the application of the United Nations Convention on Contracts for the International Sales of Goods, or CISG. Compulsory, contractually unalterable provisions shall apply.

The Malters/Lucerne courts of law shall have exclusive jurisdiction.

Malters, April 15, 2020